RM
Robert M
1 reviews | Active since Mar 2010
13 Mar 2025, 13:15
Inconsiderate
Absa is quick to sign on, untill you have to cancel the policy. I have been holding on a call for more than an hour, imagine and asked to be patient and that they are aware of the call....on and on and on. Can anything be done from Absa? Even my email was ignored as the policy is still active on the app.
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Absa Insurance Company Limited's replyOfficial
13 Mar 2025, 14:36Dear Robert Myburgh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply13 Mar 2025, 14:36
Official
Dear Robert Myburgh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw