HB
Hagen B

1 reviews | Active since Aug 2011

10 Feb 2025, 21:52

INCOMPLETE WORK

REPORTED ON THE 17/12/2024 and still not attended to

Incomplete and Faulty Work on the Gate Motor Sensor: Part of the approved work included replacing the sensor on the motor gate. Following electrical work carried out by Bububa Holdings, the gate motor is now completely out of order.

Failure to Respond to Critical Reports:

I reported the faulty gate motor before the long weekend, and while I was assured that someone would address the issue, the appointment was later cancelled without any explanation.

Since then, I have requested assistance twice, but no action or response has been forthcoming.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply11 Feb 2025, 11:28
Official
Dear Hagen Binding Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw