*********** stuff from Idirect and Denttech panelbeater rustenburg

Mbali Zwane and Dylan Krauser, this are some of the people who are making sure that the ratings of the insurance are always low, I cannot be asking a recorded audio that it is Said it's available upon request and will be delivered in 48hrs, but 6weeks later still there is nothing all I'm getting is people taking me back and forth for 6 weeks. I know for sure that the reason why you do not want to release that audio it's because you know the accessories that I mentioned on the day I took the cover it's not updated on the policy so now that the damage on the car includes those accessories you are playing hide and seek, so I must suffer for your negligence. It does not matter who the consultant was you people work as a team. Even when I ask that in the meantime somebody can do the investigation Im told that they are buzy, so I must do my own investigation. And in the meantime the panelbeater that the insurance has provided me with is thee most *********** professional panelbeater with people who do not know what is customer service, I mean how did the insurance get in business with a panelbeater like denttech rustenburg?? 3months I have been waiting for the car to fixed on a damage of 20k, being told the parts are on back order they orded parts in overseas just so that they can make money out of the insurance through storage by keeping the car with them for a long time, now they also add the repairs amount + access from the client making about +-50k in 3month, then even when they tell you they are done with the car you get issues with car 1. Radio does not get power 2. Alignment of the front bumper is not correct 3. The hooter suddenly sounds like that of a s****** pizza 4. Black rims sprayed with white colour on them 5. There is a whistling sound coming from the engine. Issues that were not there except the body repairs. And after speaking to the manager he promised me he will address those issues, after 5days of waiting only 1 issues of the radio is addressed but now everytime I open the window the radio looses signal. I told them I will fix my car, I am left defeated I can not be stressing about a panelbeater and insurance at the same time knowing very well that I pay my premiums in time and I've never skipped a payment. I appreciate absa bank for assisting me to finance the car but as for their insurance I don't think I want to continue anymore.