KP
Kayakazi P
1 reviews | Active since Dec 2019
24 Dec 2019, 18:29
*********** consultants
I called ABSA Idirect insurance 3 times yesterday requesting for proof of insurance.The consultant sent me proof with the incorrect vehicle details.
That meant I had to use my airtime and phone them again today requesting for the proof of insurance,this time arround the driver of the vehicle is not me but someone else with that person's ID number.
This makes me loose hope if I will ever receive this information and just feel that I am dealing with *********** people. If you cannot assist me please advise so that I can move to insurers that can.
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Absa Insurance Company Limited's replyOfficial
27 Dec 2019, 10:06 Dear Kayakazi Thank you for bringing this unfortunate matter/incident to our attention and please accept our sincere apologies. We have sent you an email requesting your ID/policy number in order for us to review and investigate this matter further. We look forward to being of service to you Kayakazi
Absa Insurance Company Limited's reply27 Dec 2019, 10:06
Official
Dear Kayakazi Thank you for bringing this unfortunate matter/incident to our attention and please accept our sincere apologies. We have sent you an email requesting your ID/policy number in order for us to review and investigate this matter further. We look forward to being of service to you Kayakazi