TM
Tsholofelo M
1 reviews | Active since Apr 2012
24 Nov 2023, 12:43
Incompetence from absa idirect insurance
Everytime I have a claim i have to get upset before my claim is attended to. I have submitted my claim on the 20th November 2023 and no one has been incontact with me I would like to this matter resolved asap. I have never seen such incompetence. Reference number - C-***6
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Absa Insurance Company Limited's replyOfficial
24 Nov 2023, 16:51Dear Tsholofelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited's reply24 Nov 2023, 16:51
Official
Dear Tsholofelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care