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Mahomed M
1 reviews | Active since Jun 2019
16 Sept 2020, 13:16
Inappropriate deceit
Every week have to visit absa as the app when placing correct pin does not allow me access and inconvenience again every time. Met other clients in the queue experience the same errors which Absa fails to remedy making this clients problem despite having the latest application 6.14.1
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Absa Insurance Company Limited's replyOfficial
16 Sept 2020, 14:59Dear Mahomed Hassen Mahomed Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa Insurance Company Limited's reply16 Sept 2020, 14:59
Official
Dear Mahomed Hassen Mahomed Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care