ST
Sandisiwe T
1 reviews | Active since Feb 2024
26 Jul 2024, 10:44
Improve your customer services please
I am a very disappointed customer, not only do you wait 2 hours on the line to get assistance, they do not even answer your emails.
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Absa Insurance Company Limited's replyOfficial
26 Jul 2024, 11:14Dear Sandisiwe, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa Insurance Company Limited's reply26 Jul 2024, 11:14
Official
Dear Sandisiwe, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsGodfrey NdouCustomer Value Management
Best regards,