SM
Saltiel M

1 reviews | Active since Feb 2018

25 Mar 2022, 11:02

Impeccable Service - Mbali Ngoobo

Had a rather significant adjustment/increase on my premium & put a call through to Idirect to enquire, After speaking to the first consultant I was transferred to Mbalizethu Ngoobo & she did a splendid job & taking me through the process & gave me very good facts on where I can bet drop my premium without compromising the value of my cover. one of the most thing i extol about her work ethic was her ability to remain calm during a rather challenging conversation.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply25 Mar 2022, 13:03
Official
Dear Saltiel
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsPravesh BejayGroup Customer Care