AG
Adell G
1 reviews | Active since Jan 2025
13 Jan 2025, 12:28
If you think you don't have anger issues, join ABSA iDirect
I regret signing up with them. I've been trying to cancel my insurance for 4 weeks now. Each time I call I'm being put on hold for +1hr !! Emails don't do any justice since its automated and no one contacts you. Can even review my premium because no one answers anything. Don't think they employee people there. Run by a robot clearly.
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Absa Insurance Company Limited's replyOfficial
13 Jan 2025, 13:54Dear Adell Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply13 Jan 2025, 13:54
Official
Dear Adell Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management