Idirect not engaging with me on my complaints

Good Day

I've recently renewed my policy at ABSA Idirect. The reason why I am unhappy is that: 1. I was forced into a home owners content insurance to lower my premiums, why does extra insurance lower my premiums 2. Why my car is ensured for ZAR 650k, my car was bought for ZAR 430k 3. ABSA insisting on the installation of a tracker in my car and explicitly threatening it clear that my future claims will not be attended too 4. Not giving me the option to opt out of a tracker (tracking company, beamie, is trying to lock me into a 36 month contract) 5. If a tracker is necessary, are there alternatives that ABSA recommends. 6. Granting me a written extension 7. At least having the curtesy in responding to me correspondence

Hopefully we can speedily resolve these issues.

Regards Eustice