KF
Kruger F

1 reviews | Active since Sept 2020

30 Oct 2020, 19:51

Idirect is tops!

I am in the process of a claim as they broke into my home, the assessor is rather great and she is guiding me as I never had a home content claim. I had a claim for a car in 2009 and the process went smoothly and from start to finish 3 days, I will revert back with a update soonest

0
Replies (2)
KF
Kruger F's update31 Oct 2020, 22:43
Reviewer Update
I never even mentioned that with the review and information she needed clarification on and still guide me, she is greatness, I can possibly type something that might kinda make sense but to sit with a report like mine asking questions extracting what she needs from my endless talking straight off point. Absa know how to hand pick staff and they do it well. Thanks for making it breathable. Kindness goes along way in this world. Oh and BTW a friend of mine had a insurance claim at a company I can't mention and they treated him like a ********, they intimidated him and his family, even the head of the family, at 98 years young she don't need that {she had the idiot removed from her property by armed response} and that company feels intimidating behavior is acceptable,anything as long as they don't settle any claim. Nauseating

Absa Insurance Company Limited
Absa Insurance Company Limited's reply02 Nov 2020, 13:17
Official
Dear  Kruger Furiel 

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Regards

Lebogang Mashiane 
Specialist Case Manager
Customer Value Management