MM
Muano M
1 reviews | Active since Jun 2017
08 Apr 2025, 11:05
Idirect is a disappointment
I am having a challenge getting proof of insurance it's been 2 weeks now I wonder wat wi happen should I have a problem try to claim i call i direct everyday calls are not attended at all my emails are not attended i think it's time i cancel the policy
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Absa Insurance Company Limited's replyOfficial
08 Apr 2025, 15:19Dear Muano Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply08 Apr 2025, 15:19
Official
Dear Muano Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe