RS
Rita S

1 reviews | Active since Jun 2022

14 Apr 2026, 11:46

I was helped by Lerato Molapo, she was extremely helpful and knowledgeable

I was helped by Lerato Molapo, she was extremely helpful and knowledgeable. She reminded me of what service should be. She asked questions, advised and was extremely pleasant on the phone. Absa is fortunate to have people like her as they have just retained a customer because I was served by someone who understands that in an organisation we all get paid by the customer. Great work , Lerato

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply14 Apr 2026, 11:47
Official
Hi Rita
Thank you so much for sharing your experience! We’re thrilled to hear complimentary remarks about the staff who’ve provided you quality service. Your feedback inspires us to keep delivering service with heart.
 
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance