JM
James M

1 reviews | Active since Oct 2025

22 Oct 2025, 12:41

I was assisted by Ma...

I was assisted by Maria Sibeko, with Absa Idirect insurance, Maria was very excellent in her response to my queries and made me understand issues relating to my queries over and above all to my satisfaction I continued to keep my insurance policy with Absa Idirect insurance..Maria is very good in keeping and maintaining customer retention and thereby making the customers/clients feel at home with Absa Idirect insurance...I am with absa insurance for +/-15yrs and was tempted by other insurances to switch to them, but after my interactions with Absa Idirect insurance through Maria Sibeko, I felt no need to switch my insurance

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply22 Oct 2025, 13:08
Official
Hi James

Your feedback made our day! At Absa Insurance Company, we’re committed to placing our customers at the heart of what we do, and knowing we’ve achieved that for you means everything.

Kind Regards
Makhosazana Radebe
Customer Experience Administrator
Absa Insurance