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Felicia B

1 reviews | Active since Nov 2025

04 Nov 2025, 12:00

I wanted to express my gratitude to SALPHY MARUMA FROM ABSA who was helping me this morning

I wanted to express my gratitude to SALPHY MARUMA FROM ABSA who was helping me this morning. I was quite upset when I called your company, as I'd forgotten when I took out the insurance. However, your calm and professional demeanor really helped to diffuse my anger. I appreciate your assistance and the way you handled the situation. Thank you again for resolving the issue for me.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply04 Nov 2025, 12:27
Official
Hi Felicia
 
Thank you so much for sharing your experience! We’re thrilled to hear complimentary remarks about the staff who’ve provided you quality service. Your feedback inspires us to keep delivering service with heart.
 
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance