NS
Nomusa S
1 reviews | Active since Apr 2025
17 Apr 2025, 08:48
I want to cancel my insurance with absa
I have been trying to get if absa idirect for a long time now, I would stay on the line for more than 15min without being attended to and that time their number is not toll free😒. When they send emails they never provide with their email addresses which goes straight to cancellation department. So annoyed right now
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Absa Insurance Company Limited's replyOfficial
17 Apr 2025, 12:39Dear Nomusa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6
Kind regards,
Group Customer Care
Vanessa Crowe
Absa Insurance Company Limited's reply17 Apr 2025, 12:39
Official
Dear Nomusa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6
Kind regards,
Group Customer Care
Vanessa Crowe