1 reviews | Active since Jul 2014
I recently had to submit a claim with ABSA Insurance Company Limited following a burst pipe at my property, and I would like to compliment the excellent service I received throughout the claims process
I recently had to submit a claim with ABSA Insurance Company Limited following a burst pipe at my property, and I would like to compliment the excellent service I received throughout the claims process. A special thank you to Armand de Beer, the Loss Adjuster, and Sonwabise Tasana, the Claims Administrator, for their professional and efficient assistance. Communication was excellent throughout, I was kept informed of the progress of my claim, and both were always helpful and responsive whenever assistance was required. It is refreshing to experience a claims process where the people involved genuinely make an effort to assist the customer and make what can be a stressful situation that much easier. Well done, Armand and Sonwabise, and thank you for the great service. Please keep up these excellent service levels!
Kind regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Kind regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
