I initially cancelled my insurance policy in November

I initially cancelled my insurance policy in November. The service was lovely, or so I thought. Maria had assured me that the cancellation was successful but it appears it was never processed to begin with. I got billed in January 2026 and when I called to query, I was told I misunderstood despite that being false. It seems the call support perpetuates gaslighting. ABSA simply wants to **** people and this is unfortunate. Truly would not recommend this to anyone!