L
Lê-lo
1 reviews | Active since Oct 2022
16 Sept 2024, 14:29
I have had a bad experience with Absa activate
I have had a bad experience with Absa activate. The panic button doesn’t not work, I have send an email 13 days ago without any response. The account has not been debited while I have stated that they have to debit the account every 15th of the month
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Absa Insurance Company Limited's replyOfficial
16 Sept 2024, 15:16Dear Nontethelelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply16 Sept 2024, 15:16
Official
Dear Nontethelelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw