SE
Sade E
1 reviews | Active since Aug 2025
07 Sept 2025, 10:16
I cancelled my insurance on time and they still continued to debit my account
I cancelled my insurance on time and they still continued to debit my account. They are taking their time to refund me when they promised to do so. Very bad service
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Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
08 Sept 2025, 10:41Dear Sade
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***4
Kind regards,
Group Customer Care
Vanessa Crowe
Absa Insurance Company Limited's reply08 Sept 2025, 10:41
Official
Dear Sade
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***4
Kind regards,
Group Customer Care
Vanessa Crowe