LL
Liezel L

1 reviews | Active since Oct 2025

27 Oct 2025, 15:10

I am with Absa activate insurance my current premium that was quoted was R876 I was debited R2500 and few cents I was so livid as that is triple was I was supposed be debited for and still am

I am with Absa activate insurance my current premium that was quoted was R876 I was debited R2500 and few cents I was so livid as that is triple was I was supposed be debited for and still am. I called into the call centre I spoke to lady by the name of Siziphiwe was very helpful and could assist me in the best possible way she actually calmed me the 5 star rating is for her service I'm still very furious with Absa she requested a refund which I have to wait for 7 working days which was a error on their side not mine... however thank you for assisting me Siziphiwe.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply27 Oct 2025, 15:43
Official
Hi Liezel

Your feedback made our day! At Absa Insurance Company, we’re committed to placing our customers at the heart of what we do, and knowing we’ve achieved that for you means everything.

Kind Regards
Makhosazana Radebe
Customer Experience Administrator
Absa Insurance