KR
Kaitlin R
1 reviews | Active since Dec 2024
02 Dec 2024, 20:12
Horrific service
Disgusting service. Cancelled my policy, received a confirmation letter and then still received an email to ignore the cancellation. Have been trying to get ahold of them for 3+ weeks and cannot get through to anyone. And of course, I was still debited today even though I cancelled my policy
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Absa Insurance Company Limited's replyOfficial
03 Dec 2024, 09:01Dear Kaitlin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply03 Dec 2024, 09:01
Official
Dear Kaitlin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management