Horrific Insurance experience

am writing to formally express how poorly i was treated by ABSA Insurance company and BROLINK. On October 29th 2024 my vehicle got involved in a accident and i reported it the following day first thing in the morning and i was assisted my Jonathan Loots. I received a final verdict on the claim 3 months later after a constant back and forth. The claim was rejected and my vehicle was returned in a worse state than it was before being taken by the ABSA and Brolink. I then refused to take back the vehicle in the state it was because it was taken apart. They are still refusing to put the vehicle back together and up to date my complaint has not been resolved. I have been stranded and struggling with transport since October and this has caused a great inconvinience. ABSA has failed to assist in resolving this matter which is highly disappointing coming from such a reputable company.