NM
Nosipho M
1 reviews | Active since Jan 2023
27 Jan 2023, 12:50
HORRIBLE SERVICE
DISGUSTING SERVICE THAT I HAVE RECIEVED FROM ABSA I DIRECT, THERE WAS A BURGLARY THAT HAPPENED ON THE 25TH, TODAY NOBODY HAS CALLED BACK, A SHATALL ANTHONY SAID SHE WILL CALL ME BACK AND HAS NOT, I HAVE NOT EVEN REGISTRED THE CLAIM YET, AND SHE ADVISED THAT IF MY CONTENTS ARE NOT SPECIFIED I HAVE NO COVER, I WOULD NEVER RECCOMEND ANYONE TO GO WITH THIS INSURANCE.
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Replies (4)0
Replies (4)
Absa Insurance Company Limited's replyOfficial
27 Jan 2023, 14:08Dear Nosipho Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa Insurance Company Limited's reply27 Jan 2023, 14:08
Official
Dear Nosipho Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayAbsa Bank Group Customer Care
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Nosipho M's updateReviewer Update
27 Jan 2023, 14:34OOH SO HERE WHERE EVERYONE CAN SEE YOU GUYS ARE VERY QUICK TO REPLY? CAN SOMEBODY CALL ME URGENTLY TO REGISTER AND SORT OUT MY CLAIM, THIS IS RIDICULOUS!!!
NM
Nosipho M's update27 Jan 2023, 14:34
Reviewer Update
OOH SO HERE WHERE EVERYONE CAN SEE YOU GUYS ARE VERY QUICK TO REPLY? CAN SOMEBODY CALL ME URGENTLY TO REGISTER AND SORT OUT MY CLAIM, THIS IS RIDICULOUS!!!
NM
Nosipho M's updateReviewer Update
27 Jan 2023, 14:34OOH SO HERE WHERE EVERYONE CAN SEE YOU GUYS ARE VERY QUICK TO REPLY? CAN SOMEBODY CALL ME URGENTLY TO REGISTER AND SORT OUT MY CLAIM, THIS IS RIDICULOUS!!!
NM
Nosipho M's update27 Jan 2023, 14:34
Reviewer Update
OOH SO HERE WHERE EVERYONE CAN SEE YOU GUYS ARE VERY QUICK TO REPLY? CAN SOMEBODY CALL ME URGENTLY TO REGISTER AND SORT OUT MY CLAIM, THIS IS RIDICULOUS!!!
NM
Nosipho M's updateReviewer Update
06 Feb 2023, 09:14I AM BACK HERE ONCE AGAIN, AND THIS IS HONESTLY RIDICULOUS NOW, MY CLAIM WAS REGISTRED LAST WEEK MONDAY, THE ASSESOR SAID HE WILL BE IN CONTACT WITH ME, A WHOLE WEEK HAS PASSED, WITH NO RESPONSE TO MY EMAILS, WHY DO YOU GUYS EVEN PROVIDE EMAILS OR CONTACT NUMBERS FOR THE ASSESORS? THE CONTACT NUMBER NEVER GOES THROUGH, THIS ASSESOR DOES NOT REPLY TO MY EMAILS, AS SOMEONE WHO WORKS FOR AN INSURANCE COMPANY MYSELF, OUTSURANCE THRIVES IN BEING CUTOMER CENTRIC, YOU GUYS CLEARLY KNOW NOTHING ABOUT THAT, OR EVEN CARE ABOUT THE CUSTOMERS BRINGING YOU MONEY, THEY NEXT STEP IS ME COMING TO YOUR OFFICES BECAUSE THIS IS REALLY ****NDOUS SERVICE, I WILL NEVER RECOMMEND ANYONE TO INSURE WITH YOU GUYS!
NM
Nosipho M's update06 Feb 2023, 09:14
Reviewer Update
I AM BACK HERE ONCE AGAIN, AND THIS IS HONESTLY RIDICULOUS NOW, MY CLAIM WAS REGISTRED LAST WEEK MONDAY, THE ASSESOR SAID HE WILL BE IN CONTACT WITH ME, A WHOLE WEEK HAS PASSED, WITH NO RESPONSE TO MY EMAILS, WHY DO YOU GUYS EVEN PROVIDE EMAILS OR CONTACT NUMBERS FOR THE ASSESORS? THE CONTACT NUMBER NEVER GOES THROUGH, THIS ASSESOR DOES NOT REPLY TO MY EMAILS, AS SOMEONE WHO WORKS FOR AN INSURANCE COMPANY MYSELF, OUTSURANCE THRIVES IN BEING CUTOMER CENTRIC, YOU GUYS CLEARLY KNOW NOTHING ABOUT THAT, OR EVEN CARE ABOUT THE CUSTOMERS BRINGING YOU MONEY, THEY NEXT STEP IS ME COMING TO YOUR OFFICES BECAUSE THIS IS REALLY ****NDOUS SERVICE, I WILL NEVER RECOMMEND ANYONE TO INSURE WITH YOU GUYS!