Horrible service

We had strong winds which damaged my roof tiles while I was away for the weekend. We had rain that weekend which resulted in water entering the house and damaging the ceiling. Absa home insurance has rejected my claim now saying I have to fork out the costs myself they are not getting involved. I haven't had a problem with them since now and will definitely be shopping for another insurance, I cant pay for home insurance and also pay people to fix things damaged for storms when my insurance covers it. Its totally unacceptable