RN
Rotondwa N
1 reviews | Active since Jan 2022
12 Feb 2025, 18:01
Horrible insurance company
I’m insured with Activate by Absa. They don’t answer calls. You will waste your airtime everyday but they won’t bother to answer. They also don’t respond to emails. I have been trying to cancel my policy, I called and sent emails and nobody responded. Email was sent 30/01/25 today is the 12/02/25. I still haven’t received a response. Worst insurance company. Don’t waste your money. They have zero customer service.
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Replies (1)Absa Insurance Company Limited's replyOfficial
13 Feb 2025, 09:01Dear Rotondwa Nimkule
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***1.
Kind regards,
Group Customer Care
Nthabiseng Sibande
Absa Insurance Company Limited's reply13 Feb 2025, 09:01
Official
Dear Rotondwa Nimkule
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***1.
Kind regards,
Group Customer Care
Nthabiseng Sibande
