Horrible Customer Service by ABSA Insurance Company

My wife logged a claim on the 2nd of October 2024. The car was then taken to Elda Panelbeaters as chosen by ABSA iDirect. Today is the 8th of December 2024 and we still don't have the vehicle, two months later. Nobody is willing to assist us, they keep on telling us that they are waiting for a stupid part. Stay away from ABSA vehicle insurance if you know what is good for you, they are trash and they don't care about their customers. 🚮🚮