FT
Fulufhelo T
1 reviews | Active since May 2025
08 May 2025, 09:18
Horrible absa I direct experience
Worst experience ever. Tried calling them for weeks they don't pick up unless you ask them to call back as if you are a new client then within 5min they call back. Asked to be transferred to a canceling department after a few rings they drop. Happed several times until I gave up. Sent 2 emails 10 days apart still haven't got an answer. I could rate them minus if it were possible.
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Absa Insurance Company Limited's replyOfficial
08 May 2025, 10:15Dear Fulufhelo T****angano Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6 Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply08 May 2025, 10:15
Official
Dear Fulufhelo T****angano Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6 Kind regards,Group Customer CareRezona Louw