1 reviews | Active since Jan 2026
Home insurance HOC claim
I would like to give a shout out to Absa home loans insurance (HOC) dept. For their exceptional and agile respond to the recent claim I made with them. I claimed for a geyser burst on 14 April 2026 and I was allocated a contractor who contacted me to inspect or evaluate the damage the same day , this was 30-45 Minutes later after putting in a claim. I couldn't believe it. I was really impressed by the efficiency and professionalism. Once the inspection was done , I was contacted and informed that a new geyser will be installed the next day! That was just beyond my expectations.... Today it's the 15 April 2026 and the geyser was installed as promised. I am impressed with the service and would like to recognise Absa home owners insurance department for a stellar performance in this regard. Keep up the great work!
Thank you so much for sharing your experience! We’re thrilled to hear complimentary remarks about the staff who’ve provided you quality service. Your feedback inspires us to keep delivering service with heart.
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Thank you so much for sharing your experience! We’re thrilled to hear complimentary remarks about the staff who’ve provided you quality service. Your feedback inspires us to keep delivering service with heart.
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
