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Milton M

1 reviews | Active since Nov 2020

02 Jun 2025, 12:16

Home Insurance Good Product Information and Knowledge

Ms Busisiwe Dlamini,

Home Insurance

Was on a call with Ms Dlamini, she had a charisma on her presentation of the product. Very clear on what the product does offer and what is excluded from the product. Her scenarios or rather examples where excellent and sparked meaningful conversation around the product and what ABSA is offering. Very call and soft spoken, she has good knowledge of the product and would recommend her so whatever senior role might be on product information. Also she knew where to find the exact wording of the product on the policy schedule which was excellent. I tell you now she must go a do law …… we can have a better country with such personality

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply02 Jun 2025, 14:31
Official
Dear Milton


 It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance