HF
Hestia F
1 reviews | Active since Dec 2019
07 Apr 2021, 11:33
Home insurance
I’ve submitted a claim last year to fix my roof. The company they have send did such poor work that it is still leaking. Trying to contact them. Refuse to help
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
07 Apr 2021, 13:49Dear Hestia
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours.
I look forward to being of service to you.
Vanessa Crowe
Absa Insurance Company Limited's reply07 Apr 2021, 13:49
Official
Dear Hestia
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours.
I look forward to being of service to you.
Vanessa Crowe