CN
CHRISTINE N

1 reviews | Active since Aug 2019

23 Aug 2019, 13:24

Highly satisfied and appreciative

on the 17th of July 2019 I had a motor vehicle accident. Having this be my first accident i was clueless on the process of claiming and having my documentation sorted out. However we had the pleasure of having Schalk Hopkins assist us and handle our claim. All i had to do was log a claim, he did the rest and then i was contacted with notification that my car had been settled. Schalk was so reassuring that everything was going to be okay and made it known that if i needed help i should not hesitate calling him. Because of Schalk Hopkins, choosing ABSA idirect as my insurer had been an amazing choice.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply26 Aug 2019, 13:57
Official
 Dear Customer 
 It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 
Kind regards Daphne Le GrangeGroup Customer Care Absa Bank Ltd