high level of poor customer service Absa idirect insurance

<p>Had an accident the 17/05/17 car hit a pothole burst two tyres tow service and assessor very fast. After lodging a claim never had from them i always have to call every day for feedback which still today 01/06/17 my car is still hasn't been authorised to be fixed. Kelebogile was assigned to my case very bad attitude cannot give feedback she's got an i don't care attitude when i call eventually she started avoiding my calls no one is of any help to my case. Poor poor poor service will cancel this insurance and write on every social media about their service </p>