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Mandlenkosi M

1 reviews | Active since Mar 2013

20 Nov 2023, 12:30

Helpfulness and support greatly appreciated Mish.

Last year i joined ABSA Insurance very skeptical, but Mish Cala, who assisted me sign up assured me that i would not regret. After a year, the review has happened and i felt some pains with the new premium. Certain decisions had to be taken, Mish Cala, came to the rescue again after hitting some hurdles with the changes i asked to be implemented. Mish has never left me in a lurch, she tries and helps as far as possible. No matter that my requests are now after sale issues, Mish always helps. I am grateful to her for being helpful and supportive. Thanks.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply20 Nov 2023, 17:29
Official
Dear Mandlenkosi Mbatha 

It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd