LN
Lutendo N

1 reviews | Active since Jul 2022

19 Jul 2022, 16:01

Happy with idirect service

I called idirect to review my monthly premium and I was assited by Albert who was so much helpful. He was so professional and friendly at the same time. he explained and advised on everything I needed to know and re calculated my premium. I will now be paying less monthly premium for more cover and also for a less excess.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply20 Jul 2022, 11:33
Official
Dear Lutendo Netshiongolwe
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management