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Owethu K

1 reviews | Active since Feb 2022

21 Feb 2022, 12:48

Happy days

Woke to an sms saying my premium is going up, quite upsetting. However after calling I got the assistance I needed. I was able to make amendments to my policy and was assisted by Nadine who then forwarded me to Albert who guided me through my policy review. My premium has been reduced. Happy to say ended the call with a smile and I’m a happy customer. Thanks to Albert for the great service and assistance.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply21 Feb 2022, 12:59
Official
Dear Owethu

It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
 
Regards
Pravesh Bejay
Group Customer Care