BB
Basani B

1 reviews | Active since Apr 2023

02 Jul 2025, 14:21

Great service- I felt seen as a person not just a number

I received a call from Lungile Phefo regarding my Home owner's insurance policy.Lungile explained all the terms in a way that allowed me to fully understand the value I am receiving from the policy in terms of benefits but also at the end of the call, I felt seen as a person and not just a number on Absas list. Great service, friendly!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply02 Jul 2025, 14:55
Official
Dear Basani


 It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance