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Basani B
1 reviews | Active since Apr 2023
02 Jul 2025, 14:21
Great service- I felt seen as a person not just a number
I received a call from Lungile Phefo regarding my Home owner's insurance policy.Lungile explained all the terms in a way that allowed me to fully understand the value I am receiving from the policy in terms of benefits but also at the end of the call, I felt seen as a person and not just a number on Absas list. Great service, friendly!
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Replies (1)Absa Insurance Company Limited's replyOfficial
02 Jul 2025, 14:55Dear Basani
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply02 Jul 2025, 14:55
Official
Dear Basani
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
