SC
Salome C
1 reviews | Active since Aug 2024
20 Aug 2024, 22:20
Great service from Nhlamulo
I sent an email to ABSA email for assistance on the 24th of July, I received an automatic email confirming my request had been received and sent to a consultant for assistance.
I sent follow up emails weeks later and received no feedback.
Today almost a month later I called ABSA insurance and was directed to Nhlamulo who assisted me with speed, efficiency and to my satisfaction.
If it wasn’t for her efforts, I would have left a very disgruntled customer. Now I am very pleased.
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Absa Insurance Company Limited's replyOfficial
21 Aug 2024, 08:13Dear Salome
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply21 Aug 2024, 08:13
Official
Dear Salome
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance