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rich@123 rich@123
1 reviews | Active since Jun 2025
18 Jun 2025, 10:14
Great service ever
On the 27th, I was involved in a car accident. The tow truck company contacted ABSA Insurance, but they claimed I wasn't in their database. I suspected it might be an ABSA Indirect policy, but they referred me to Active, who also had no record of me. Despite paying premiums for the past year, I've been left in limbo.
However, I'm thrilled to report that after my last attempt to resolve the issue, I received exceptional service from Palesa Marabotse. Her assistance was truly a breath of fresh air, and I appreciate the excellent care she provided. I hope to experience the same level of service moving forward."
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Replies (1)Absa Insurance Company Limited's replyOfficial
18 Jun 2025, 12:48Dear Richard
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply18 Jun 2025, 12:48
Official
Dear Richard
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
