LL
Lehlohonolo L
1 reviews | Active since May 2014
29 May 2025, 08:37
Great Service
I spoke to Lucky Khosa regarding my missed premium and he expressed gratitude for my effort to pay my outstanding premium. He made me feel appreciated at the start of my day. He asked if I would be okay with having the debit recollected for today. I was delighted when he suggested this. I didn’t feel like a business. He made me feel like a valued member of the insurance company.
Thank you for the splendid service.
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Replies (1)
Absa Insurance Company Limited's replyOfficial
29 May 2025, 09:27 Dear Lehlohonolo
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply29 May 2025, 09:27
Official
Dear Lehlohonolo
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance