JB
Johnine B
1 reviews | Active since Mar 2014
21 Jul 2020, 09:26
Great Service
My claims was sorted out so quickly and effeiciently with Busi Nkosi. Thank you You are truly a credit to ABSA iDirect.
Helpful (0)
Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
22 Jul 2020, 09:31 Dear Johnine
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa Insurance Company Limited's reply22 Jul 2020, 09:31
Official
Dear Johnine
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa Insurance Company Limited's replyOfficial
22 Jul 2020, 19:50Dear Johnine
My humble apologies for the incorrect response.
Thank you for highlighting my error
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
My humble apologies for the incorrect response.
Thank you for highlighting my error
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa Insurance Company Limited's reply22 Jul 2020, 19:50
Official
Dear Johnine
My humble apologies for the incorrect response.
Thank you for highlighting my error
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
My humble apologies for the incorrect response.
Thank you for highlighting my error
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management