SS
Samson S

1 reviews | Active since Apr 2025

03 Apr 2025, 09:46

Great Service

I was assisted by two knowledgeable ladies. I called in on 02/03/2025, and a lady named Nomcebo Ntshalintshali answered and assisted around 17:00, saying the collection department knocked off at 16:30 but would call me at 09:00 the next morning. At exactly 09:05 the next morning, she called me back to link me with the collection department as promised. I was skilfully assisted by Nhlamulo Ngobeni, who made the process seamless.

Thank you to the ladies it was appreciated.

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Replies (3)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply03 Apr 2025, 11:47
Official
Dear Samson


It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
SS
Samson S's update03 Apr 2025, 12:06
Reviewer Update
Good Deeds never go unnoticed
Absa Insurance Company Limited
Absa Insurance Company Limited's reply03 Apr 2025, 12:31
Official
Good day

We really do appreciate this, thank you once again.

Regards,
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance