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rebone L

1 reviews | Active since Jan 2016

21 Aug 2024, 15:54

GREAT CUSTOMER SERVICE OFFERED

I had a very great service on a call made today from a consultant by the name of Cebisile Sithole who became my friend in a minute of her introduction and asking how she can assist me with today. to me it became easier to open up my financial situation to her and ask for my insurance premium to be reviewed, she had a great empathy and immediately helped to get a great reduce offer on my monthly premium effectively on the same call while being on the line.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply21 Aug 2024, 16:08
Official
Dear Rebone


It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance