Great Customer Service by Lucky Khosa of ABSA iDirect

I want to thank a kind gentleman called Lucky Khosa who assisted me with my query today. It was not my first time interacting with him on the phone. It's worth mentioning that the first time he assisted me, he made the experience pleasant, professional, and smooth sailing. Lucky is well-versed in his work and he has good knowledge of the ABSA's processes, rules and regulations. Thank you so much bro, keep it up.