NM
Nonhlanhla M

1 reviews | Active since Jul 2021

20 Jun 2024, 13:46

Great Customer Service

On the 19th June 2024, I called Absa I direct to review my car insurance, I was assisted by Mr Lwazi Sthole, but we couldn’t finish the process due to poor network. Today Lwazi called me early in the morning to finalize everything. I am very happy with the outcome and would like to thank Lwazi for the great customer service that he gave me, he was friendly, patient and explained everything very well. Keep up the good work!!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply20 Jun 2024, 15:30
Official
Dear Nonhlanhla


It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance