LM
Lerato M

1 reviews | Active since Jan 2013

17 Jan 2022, 09:41

Great customer service

I've recently had a great experience with idirect and to be honest in general we have been very satisfied with them. Our home was broken into in December and we then submitted a claim to ABSA. The idirect consultant Johnny Khalema assigned to our claim was very thorough and communicated often to keep us updated on the progress of the claim. Thank you for the awesome customer service. I'm definitely recommending Absa idirect to friends and family.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply17 Jan 2022, 15:17
Official
Dear Lerato Moleko

It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd