TD
Themba D

1 reviews | Active since Oct 2025

01 Oct 2025, 15:02

Good Service

I would like to express my sincere appreciation for the excellent service I received from Sibongile Malinga at ABSA Insurance. From the very beginning, Sibongile was professional, knowledgeable, and extremely helpful in guiding me through my insurance options. She took the time to explain everything clearly, answered all my questions with patience, and ensured that I fully understood my policy.

Her friendly and attentive approach made the entire process smooth and stress-free. It’s rare to receive such personalized and dedicated customer service, and Sibongile truly went above and beyond to assist me. I am very satisfied with the service and support I received and would highly recommend ABSA Insurance — especially working with Sibongile — to anyone looking for reliable and customer-focused insurance services.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply01 Oct 2025, 15:20
Official
Hi Themba Dhlomo 

Your feedback made our day! At Absa Insurance Company, we’re committed to placing our customers at the heart of what we do, and knowing we’ve achieved that for you means everything.

Kind Regards
Makhosazana Radebe
Customer Experience Administrator
Absa Insurance