TL
Themba L
1 reviews | Active since Nov 2022
09 Jan 2023, 09:40
Geyser incorrectly installed
Good morning logged a claim with Absa insurer ref no C-***0 await for feedback
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Replies (3)
Absa Insurance Company Limited's replyOfficial
09 Jan 2023, 11:57Dear Themba Letebe, Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced with regard to your Insurance claim. My name is Marvellus Chauke and I will be your dedicated contact person and will immediately investigate your complaint raised with us, I will be sending you an email/making contact with you telephonically to provide you with my specific contact details as well as the expected timeframe. The reference number to your complaint is C-***8
Best regards,
Absa Insurance Company Limited's reply09 Jan 2023, 11:57
Official
Dear Themba Letebe, Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced with regard to your Insurance claim. My name is Marvellus Chauke and I will be your dedicated contact person and will immediately investigate your complaint raised with us, I will be sending you an email/making contact with you telephonically to provide you with my specific contact details as well as the expected timeframe. The reference number to your complaint is C-***8
Best regards,
TL
Themba L's updateReviewer Update
11 Jan 2023, 09:31Good morning, thank you for prompt reply, the query hasn't been resolved, please assist, alternatively contact number *** or please send an email to ***
TL
Themba L's update11 Jan 2023, 09:31
Reviewer Update
Good morning, thank you for prompt reply, the query hasn't been resolved, please assist, alternatively contact number *** or please send an email to ***
Absa Insurance Company Limited's replyOfficial
11 Jan 2023, 12:31Dear Themba Letebe, Please be informed that an update has been sent to you via email. Our insurance management is attending to your problem. I will keep you posted, from Marvellus.
Best regards,
Absa Insurance Company Limited's reply11 Jan 2023, 12:31
Official
Dear Themba Letebe, Please be informed that an update has been sent to you via email. Our insurance management is attending to your problem. I will keep you posted, from Marvellus.
Best regards,