TP
Tshepang P
1 reviews | Active since Aug 2022
31 Aug 2022, 20:38
Funeral Claim take more than a month
I submitted my claim on the 21/07/2022 for funeral and today it’s the 30/08/2022 still my claim has not been finalised yet. The private investigator is so incompetence it seems like he doesn’t know what he is doing. It’s not fair for funeral claim to take this long
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Absa Insurance Company Limited's replyOfficial
01 Sept 2022, 09:50Dear Tshepang Gidwell Phillips Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw
Absa Insurance Company Limited's reply01 Sept 2022, 09:50
Official
Dear Tshepang Gidwell Phillips Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw