FRUSTRATED CLIENT

I am so upset with ABSA activate. I had a car insurance which I cancelled and requested proof of cancellation two weeks ago. I spoke to their consultant, and he confirmed that my cost for the month will be pro rata as I cancelled mid-month. For the past two weeks no email confirmation for my cancellation. I wake up today to a full deduction and what makes me angry the department head Cindy has not been of any assistant since I had my queries.

They are quick to deduct and not resolve any issues that their clients have. I want my money as a matter of urgency.